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I hope you enjoy this replay! Having specific steps to follow when your employee is in a crisis means you will have control in a chaotic situation!  

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Here is what I know you will take away (or relearn if you are rewatching!)  You will: 

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• Know what to do and what to say to comfort your employee (or friend) who is in crisis

• Feel comfortable balancing compassion for your employee with your department's needs. 

• Feel confident in your ability to manage through a crisis, now and when it happens next time. 

 

You will be on your way to becoming that manager (or friend) who is compassionate AND productive!